Privacy Policy
At Family Link Home Care Agency (“Family Link,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.
Effective Date: July 19, 2025
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Phone number
- Email address
- Mailing address
- Information submitted through contact forms
- Employment information submitted through caregiver applications
- Any additional information you choose to provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Website usage data through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
- Respond to inquiries about our home care services
- Contact prospective clients and caregivers
- Process employment applications
- Improve our website and customer experience
- Provide requested information or services
- Send updates or communications if you have requested them
- Comply with legal and regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and measure the effectiveness of advertising, including advertisements on Facebook and other platforms.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Facebook and Advertising
We may use Meta (Facebook) advertising tools, including the Meta Pixel or similar technologies, to understand how visitors interact with our website and to improve our advertising.
These tools may collect information about your visit to help us deliver more relevant advertisements.
You can learn more about Meta’s data practices by visiting Meta’s Privacy Center.
Information Sharing
Family Link Home Care Agency does not sell your personal information.
We may share information only:
- With trusted service providers who assist in operating our business
- When required by law
- To protect our legal rights or comply with legal obligations
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information, subject to applicable law.
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Family Link Home Care Agency
Lansdowne, Pennsylvania 19050
Email: [email protected]
Phone: 484-461-3443